Floors2Day
Frequently Asked Questions
Top Questions from Our Customers
How do I schedule a free in-home consultation?
After you request a free consultation, a team member will reach out to schedule a time that works for you. Flexible appointment windows are available between 8:00 AM and 7:00 PM. We can work around your schedule—morning, afternoon or evening.
Will you remind me about my appointment?
Yes! We’ll send a confirmation the day before your appointment before your appointment and again on the day of. This can be done either by text or phone depending on your preference.
How will I know when you’re arriving?
Appointments can sometimes run along. We’ll text or call with an updated ETA when we’re on our way.
What happens during the consultation?
We will sit down with you to learn more about your home, lifestyle and flooring needs. It’s your chance to ask questions, explore ideas and get recommendations without any pressure.
How do you measure the space?
We use a Bluetooth laser measuring system connected to our computer to capture accurate dimensions of your space. With us, there’s no guesswork, just precision.
What if you find issues while measuring?
Part of our job is spotting potential problems before installation. If we notice issues that may affect the project like moisture concerns or subfloor issues, we’ll flag them early and offer solutions to minimize surprises.
Will I be able to see how the floors will look in my home?
Of course! After we get a feel for your style, we bring samples that match your needs and use our room visualizer tool to show you how different floors will look in your space.
Will I get different pricing options?
Yes, we’ll show a range of flooring options at different price points. From there, you can choose what works best for your budget without compromising on style of durability.
What financing options do you offer?
We offer 12-month 0% interest financing and 90-day payment options. We will discuss available plans during your consultation to help you choose the best fit for your needs.
How soon can installation happen?
After you choose your floors, we can schedule your installation, often within just a few days. Our crews are quick, clean and professional so you can start enjoying your new floors right away.